Quick Lane Tire & Auto Center

Tanika was so nice and friendly! I salute her for staying calm even though she was busy. But the mechanics that changed my husband's tires took forever to do it! We waited for almost 4 hours! Our time was wasted!

I'm surprised by the high stars. This place doesn't deserve it. We show up at 11am for an inspection we were in front of a few people and they were taken before us. Almost 4 hours later still havnt touched our car. We spoke with Yasmin a few times on status and she would just say we are busy and you are next. Meanwhile she had her nose buried in her phone. Several times she stated we were busy and that we would be next. And then I stated that I may have to take my business elsewhere and she said I could that. Finally at close of business day she took the car and literally like 3 mins of having the car she stated we didn't pass the wiper inspection and that she would send off f…

Gotta' shout this business out. I only went there for an oil change which, ok - they did their diligence and were thorough and quick. But it's really their professionalism that caught me by surprise. There was this one rude customer who apparently was in the parking lot 1.5 hours before they opened and started demanding their immediate service because he was tired (his early arrival, not being in any part 'their' choice or responsibility). This customer was snarky, was cursing at the lady under his breath, snapping back, and had this aura of entitlement that bordered on male-ego. This lady did a master class on how to respectfully handle a horrible customer, while sim…

I had a bad experience the first time I came here and wasn’t surprised they had it closed for a few months after my visit. The next few times I came to have my vehicle serviced it was at Koeppel Ford and they did a great job. This morning I came in to have my oil changed and was dreading to come here after being told that they had reopened. First off, I was the first person with no appointment and they serviced my car first and was very quick about it. I then spoke to the person who helped me, who’s name was Carlos and I remember him being the last person who helped me at the ford service center. To say the least I was extremely happy with the service and Carlos did an amazing job. I would…

I had a 9am appointment and they literally ran two hours late. I’m really not sure what the purpose of making an appointment is if they don’t honor it. The place is very poorly run and I won’t be back.